Marketing Request Center

 

Creative Work Orders

The Kahala Brands™ Creative Services team fulfills creative requests for all brands at Kahala/MTY Group. Because there are many brands and a high volume of franchisee requests, the Kahala Marketing and Creative Services teams have developed standard creative request turnaround times for all brands.

Beginning January 1, 2025, sweetFrog will move to the standard Kahala creative request timelines. The creative process requires a lead time of 10 business days for a FIRST PROOF. The process may require additional time should there be further edits/changes to the artwork. Should a creative request be missing information, the 10 business days countdown will not begin until the request is complete and includes all applicable details.

Requests including both print marketing (flyer, coupons, counter card, poster, etc.) and social media assets require a longer lead time. The creative team will build out the print marketing piece first. Once marketing receives approval on the printed material, marketing will request the social graphics be built out which takes 5 additional business days.

Now that the marketing team is creating and sharing three months of promotions at a time, this should give franchisees ample time to create and plan out local store marketing initiatives. However, if a store is presented with a last minute opportunity, marketing and creative services will do their best to accommodate the request. We cannot guarantee we will be able to turn a rush request around in time, but we will do our best.

If you have any questions, please reach out to Brittany Goetz at bgoetz@kahalamgmt.com.

 

Ordering Marketing Collateral Online

Through a partnership with The Sourcing Group (TSG), a national print management, distribution and fulfillment company, you can now order marketing items needed in the daily operations of your store by clicking here.

The process is simple: log into the site and click on what you need, when you need it.

  • Step 1: log onto http://sweetfrogonline.com
  • Step 2: enter your store email
  • Step 3: enter the following password:  sweet
  • Step 3: click enter 

For customer service, please contact Kristina Wang at 707-586-9122 ext. 279. In an effort to provide you with the best possible experience, we ask that you are logged into the site at the time of your call.

Click here to request an account.


少数人ssr2025年,少数人ssr不能用了,少数人ssrvpm,少数人ssrvn  外贸云vnp,外贸云用不了了,外贸云2025年,外贸云不能用了  避风港用不了了,避风港2025,避风港vqn,避风港vn  飞鱼加速器下载地址,飞鱼加速器官方网址,飞鱼加速器2025,飞鱼加速器vpm  KCl用不了了,KCl2025,KCl2025年,KClvn  Nexita破解版,Nexitamac下载,Nexitanpv,Nexita2025年  樱花云破解版,樱花云ios下载,樱花云vnp,樱花云2025